Client Bookings
If you are booking in an initial or review appointment and you are paying privately (including any eligible rebates), please use the online booking system below. This appointment will be conducted with you via telehealth or over the phone. If you require a home or community visit, please email us to discuss your needs.
Bookings for Privately-Funded Clients
Bookings for NDIS Clients (plan-managed or self-managed)
If you are a new client and looking to request an initial NDIS appointment, please complete our ‘request for services’ form, and email it to info@hatchdietetics.com.au and we will be in touch with you to discuss services with us. You can also see our NDIS services page and client services page for further information about how we can work together to achieve your goals.
If you would like any assistance with completing this form, please email info@hatchdietetics.com.au.
Hatch Dietetics NDIS Request for Services form (pdf)
DownloadOur Fees
Private Fees and Cancellation Policies
Our private fees are $190 per hour (inclusive of note writing) for all services. If you require a home or community visit, travel charges may also apply. Travel charges will be discussed with you at the time of your booking.
Initial appointments are 1 hour in length (inclusive of note writing)
Review appointments are 30 minutes in length (inclusive of note writing)
We request a minimum of 48 hours notice if you are cancelling an appointment. This creates the opportunity for others who are waiting for services to be offered an appointment.
If you cancel your appointment within 48 hours of the scheduled appointment time or fail to attend your appointment without providing any notice, the full fee for your appointment will be charged to you. This includes any agreed travel charges.
Payment will be required on the day of your appointment. Payments can be made by credit card (VISA/Mastercard), PayPal, or direct bank transfer.
NDIS Fees and Cancellation Policies
Our charge is $190 per hour for NDIS services. We are able to provide services under ‘Improved Daily Living’ and ‘Improved Health and Wellbeing’ line items for participants who are self-managed or plan-managed. (Note, we work in accordance with NDIS pricing arrangements).
We request a minimum of 48 hours notice if you are cancelling an appointment. This creates the opportunity for others who are waiting for services to be offered an appointment.
If you cancel your appointment within 48 hours of the scheduled appointment time or fail to attend your appointment without providing any notice, the full fee for your appointment will be charged to you. This includes any agreed travel charges.
Our service agreement outlines the activities that we do and do not charge you for whilst working under your NDIS plan. A service agreement will be provided to you once you enquire about our services via our 'request for services' form via the link above.
Payment will be required within 7 days of your appointment. Direct bank transfer is preferred, however payments can be made by credit card (VISA/Mastercard) or PayPal. Invoices will be issued to you after each session.
See more about our NDIS services on our Client Services page or NDIS Information page.
Private Health Fund Rebates and Medicare
We are a registered provider with all major health funds. Depending on your level of extras cover, you may be able to claim a rebate through your health fund. Rebates may vary depending upon your policy, so it is advised to contact your private health provider before making an appointment to determine any rebates you may be eligible for. You will be required to pay upfront in full and claim services back via your health fund.
At this time, unfortunately we are unable to accept Medicare referrals for services.